{"id":594,"date":"2024-02-20T11:58:45","date_gmt":"2024-02-20T10:58:45","guid":{"rendered":"https:\/\/new.crancfestival.com\/faqs\/"},"modified":"2026-02-11T12:47:14","modified_gmt":"2026-02-11T11:47:14","slug":"faqs","status":"publish","type":"page","link":"https:\/\/crancfestival.com\/ca\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code admin_label=&#8221;Code&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<script type=\"application\/ld+json\"><!-- [et_pb_line_break_holder] -->{<!-- [et_pb_line_break_holder] -->  \"@context\": \"https:\/\/schema.org\",<!-- [et_pb_line_break_holder] -->  \"@type\": \"FAQPage\",<!-- [et_pb_line_break_holder] -->  \"mainEntity\": [{<!-- [et_pb_line_break_holder] -->    \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->    \"name\": \"\u00bfEs necesario llevar mi entrada impresa?\",<!-- [et_pb_line_break_holder] -->    \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->      \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->      \"text\": \"No es necesario y te animamos a que no la imprimas y la lleves en el m\u00f3vil para evitar generar residuos.\"<!-- [et_pb_line_break_holder] -->    }<!-- [et_pb_line_break_holder] -->  },{<!-- [et_pb_line_break_holder] -->    \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->    \"name\": \"\u00bfLas entradas son nominativas?\",<!-- [et_pb_line_break_holder] -->    \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->      \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->      \"text\": \"No, son al portador.\"<!-- [et_pb_line_break_holder] -->    }<!-- [et_pb_line_break_holder] -->  },{<!-- [et_pb_line_break_holder] -->    \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->    \"name\": \"\u00bfQu\u00e9 tipo de entradas existen?\",<!-- [et_pb_line_break_holder] -->    \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->      \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->      \"text\": \"Hay abonos de tres d\u00edas, abonos de socio, entradas de d\u00eda y entradas a precio reducido para menores de 26 a\u00f1os y mayores de 65 a\u00f1os. Puedes consultarlo aqu\u00ed: https:\/\/crancfestival.com\/entradas\/<!-- [et_pb_line_break_holder] -->Adem\u00e1s las persones con discapacidad que compren su entrada tendr\u00e1n otra igual para su acompa\u00f1ante. Hay que acreditarlo mandando la entrada comprada junto al certificado de discapacidad a: info@crancfestival.com\"<!-- [et_pb_line_break_holder] -->    }<!-- [et_pb_line_break_holder] -->  },{<!-- [et_pb_line_break_holder] -->    \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->    \"name\": \"\u00bfPuedo devolver mi entrada?\",<!-- [et_pb_line_break_holder] -->    \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->      \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->      \"text\": \"No, una vez adquirida no se admiten cambios o devoluciones.\"<!-- [et_pb_line_break_holder] -->    }<!-- [et_pb_line_break_holder] -->  },{<!-- [et_pb_line_break_holder] -->    \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->    \"name\": \"\u00bfPuedo compartir mi entrada con otra persona?\",<!-- [et_pb_line_break_holder] -->    \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->      \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->      \"text\": \"No, las entradas son personales e intransferibles. En la entrada se leer\u00e1 el codigo de tu entrada y se te entregar\u00e1 una pulsera que debes conservar en buenas condiciones durante todo el evento.\"<!-- [et_pb_line_break_holder] -->    }<!-- [et_pb_line_break_holder] -->  },{<!-- [et_pb_line_break_holder] -->    \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->    \"name\": \"\u00bfSe puede entrar y salir del recinto?\",<!-- [et_pb_line_break_holder] -->    \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->      \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->      \"text\": \"S\u00ed, siempre ense\u00f1ando la pulsera.\"<!-- [et_pb_line_break_holder] -->    }<!-- [et_pb_line_break_holder] -->  },{<!-- [et_pb_line_break_holder] -->    \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->    \"name\": \"\u00bfPuedo acceder con animales?\",<!-- [et_pb_line_break_holder] -->    \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->      \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->      \"text\": \"S\u00f3lo est\u00e1 permitido el acceso a aquellos animales que cumplen una funci\u00f3n de asistencia (Un animal de asistencia se define como un perro que ha sido entrenado individualmente para realizar tareas en beneficio de una persona con alguna discapacidad f\u00edsica, sensorial, ps\u00edquica o intelectual)\"<!-- [et_pb_line_break_holder] -->    }<!-- [et_pb_line_break_holder] -->  }]<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><\/script>[\/et_pb_code][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>FAQs<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2><strong>Informaci\u00f3 b\u00e0sica<\/strong><\/h2>\n<ul>\n<li>Tots els assistents poden estar subjectes a mostrar les seves pertinences a l\u2019entrada.<\/li>\n<li>Pots consultar els horaris a la nostra web o a les nostres xarxes . Aquests poden sofrir modificacions. <\/li>\n<li>El Cranc \u00e9s un espai lliure d\u2019agressions masclistes i en contra de qualsevol tipus de discriminaci\u00f3 pel que comptem amb un Punt Lila al recinte.<\/li>\n<li>No es ven tabac al recinte.<\/li>\n<li>Hi haur\u00e0 oferta gastron\u00f2mica amb productes km0, opcions vegetarianes i sense gluten.<\/li>\n<\/ul>\n<h2><strong>Informaci\u00f3 Cranc Illa de Menorca<\/strong><\/h2>\n<p><strong>17-19 septiembre 2026<\/strong><\/p>\n<ul>\n<li>Enguany, les nostres localitzacions seran tan especials com la m\u00fasica que portem.<\/li>\n<li>El Cranc se celebra a Menorca, una petita illa declarada Reserva de la Biosfera, us animem a tenir-ne cura com es mereix.<\/li>\n<\/ul>\n<h2><strong>Informaci\u00f3 Cranc Illa de Mallorca<\/strong><\/h2>\n<p><strong>7-9 maig 2026<\/strong><\/p>\n<ul>\n<li>Les localitzacions d&#8217;enguany seran:\n<ul>\n<li>Can Balaguer<\/li>\n<li>Teatre Principal<\/li>\n<li>Es Gremi<\/li>\n<li>Pati i l&#8217;Aljub d&#8217;Es Baluard Museu<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Entradas&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2><strong>Entrades i abonaments<\/strong><\/h2>\n<p>[\/et_pb_text][et_pb_accordion _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; toggle_level=&#8221;h3&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_accordion_item title=&#8221;Cal portar la meva entrada impresa?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>No cal i t\u2019animem que no la imprimeixis i la portis al m\u00f2bil per evitar generar residus.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Les entrades s\u00f3n nominatives?&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>No, s\u00f3n al portador.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Quin tipus d\u2019entrades hi ha?&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Hi ha abonaments per al festival complet, abonaments de soci i entrades de dia.<\/p>\n<p>El <strong>Cranc Illa de Mallorca Festival<\/strong> combina activitats gratu\u00eftes i concerts de pagament, segons l&#8217;espai:<\/p>\n<p><strong>Espais amb entrada gratu\u00efta (fins a completar aforament):<\/strong><br \/>Can Balaguer<br \/>Pati de Es Baluard Museu<\/p>\n<p><strong>Espais amb entrada pr\u00f2pia:<\/strong><br \/>Teatre Principal<br \/>\u21b3 <em>Les entrades es compren directament en la web oficial del teatre.<\/em><\/p>\n<p><strong>Espais amb entrades de dia i abonaments:<\/strong><br \/>Es Gremi<br \/>Concerts a l&#8217;Aljub d&#8217;Es Baluard<br \/>\u21b3 <em>Per a aquests espais hi ha entrades de dia i abonaments de dos dies, disponibles en la nostra web\/<a href=\"https:\/\/www.ticketmaster.es\/event\/253534475\" target=\"_blank\" rel=\"noopener\">Ticketmaster<\/a>.<\/em><\/p>\n<p><strong>Accessibilitat:<\/strong><br \/>Les persones amb certificat de discapacitat disposen d&#8217;entrada 2\u00d71 en el moment de la compra.<br \/>Ser\u00e0 necessari acreditar-ho en l&#8217;acc\u00e9s al recinte.<br \/>Els col.lectius que formen part de Apropa Cultura tenen preus especials.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Puc tornar la meva entrada?&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>No, un cop adquirida no s\u2019admeten canvis o devolucions<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_text admin_label=&#8221;Acceso&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><strong>Acc\u00e9s<\/strong><\/h2>\n<p>[\/et_pb_text][et_pb_accordion _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; toggle_level=&#8221;h3&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;Es pot arribar a peu al recinte?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>S\u00ed, les diferents localitzacions del Cranc s\u00f3n totalment accessibles a peu.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Puc compartir la meva entrada amb una altra persona?&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>No, les entrades s\u00f3n personals i intransferibles. A l\u2019entrada es llegir\u00e0 el codi de la teva entrada i se\u2019t lliurar\u00e0 una polsera que cal conservar en bones condicions durant tot l\u2019esdeveniment.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Es pot entrar i sortir del recinte?&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>S\u00ed, sempre ensenyant la polsera.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Puc accedir-hi amb animals?&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Nom\u00e9s es permet l\u2019acc\u00e9s a aquells animals que compleixen una funci\u00f3 d\u2019assist\u00e8ncia (Un animal d\u2019assist\u00e8ncia es defineix com un gos que ha estat entrenat individualment per fer tasques en benefici d\u2019una persona amb alguna discapacitat f\u00edsica, sensorial, ps\u00edquica o intel\u00b7lectual)<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Objectes prohibits&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>L\u00edquids embotellats, c\u00e0meres de fotos professionals (objectiu extra\u00efble), menjar (excepte casos justificats), motxilles de m\u00e9s de 25L, cadires, pals de selfie, esprais, paraig\u00fces, patinets, cascos, armes o qualsevol objecte que pugui causar danys a les persones. <\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_text admin_label=&#8221;M\u00e9todos de pago&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><strong>M\u00e8todes de pagament<\/strong><\/h2>\n<p>Al recinte es pagar\u00e0 amb tiquets que es podran comprar en el festival amb targeta o efectiu. No es retornaran en cap cas. Els gots retornables tamb\u00e9 aniran amb tiquets, aquests es podran retornar presentant el tiquet corresponent. <br \/>Els tiquets nom\u00e9s serveixen per a begudes; a les foodtrucks o al merchandising es pagar\u00e0 directament amb targeta o efectiu.<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Menores&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2><strong>Menors<\/strong><\/h2>\n<p>El Cranc \u00e9s un festival obert a totes les edats.<\/p>\n<p><strong>Si el menor t\u00e9 menys de 16 anys:<\/strong><br \/>Els menors de 16 anys entren gratis al festival, sempre acompanyats del pare\/mare o tutor\/a legal. L\u2019acompanyant ser\u00e0 responsable de qualsevol acci\u00f3 o omissi\u00f3 del menor durant la seva estada a l\u2019esdeveniment. <\/p>\n<p>Els menors d\u2019entre 16 anys i fins a complir-ne 18 han de <strong><a href=\"https:\/\/www.ticketmaster.es\/event\/cranc-illa-de-menorca-festival-entradas\/176521333\" target=\"_blank\" rel=\"noopener\">comprar l\u2019entrada especial per a menors de 25 anys<\/a><\/strong> i anar acompanyats d\u2019un adult responsable. Tamb\u00e9 tenen l\u2019opci\u00f3 d\u2019entrar sense acompanyant si presenten a l\u2019entrada el <strong><a href=\"https:\/\/crancfestival.com\/wp-content\/uploads\/2025\/09\/Autorizacion-Menores-CrancFestival.pdf\">document d\u2019autoritzaci\u00f3 pr\u00e8viament creat<\/a><\/strong>, juntament amb una c\u00f2pia del DNI del tutor.<\/p>\n<p><a href=\"https:\/\/crancfestival.com\/wp-content\/uploads\/2025\/09\/Autorizacion-Menores-CrancFestival.pdf\"><strong>Descarrega aqu\u00ed l\u2019autoritzaci\u00f3 per a menors<\/strong><\/a><\/p>\n<div><strong><span style=\"font-family: Avenir-Book;\">\u26a0\ufe0f IMPORTANT \u26a0\ufe0f<\/span><\/strong><\/div>\n<div><span style=\"font-family: Avenir-Book;\">L&#8217;acc\u00e9s a menors pot variar segons l&#8217;espai i el tipus d&#8217;activitat.<\/span><\/div>\n<div><span style=\"font-family: Avenir-Book;\">Alguns recintes, com Es Gremi, poden tenir restricci\u00f3 d&#8217;edat (+18) segons la normativa de l&#8217;espai.<\/span><\/div>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Accesibilidad&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2><strong>Mesures d&#8217;accessibilitat per a persones amb discapacitat<\/strong><\/h2>\n<p><strong>Entrades:<\/strong><br \/>Les persones amb certificat de discapacitat disposen d&#8217;entrada 2&#215;1 en el moment de la compra.<br \/>Ser\u00e0 necessari acreditar-ho en l&#8217;acc\u00e9s al recinte.<br \/>Els col\u00b7lectius que formen part de Apropa Cultura tenen preus especials.<\/p>\n<p>Com arribar:<br \/>Aparcament PMR al costat del recinte (places limitades). Podr\u00e0 sol\u00b7licitar una pla\u00e7a d\u2019aparcament enviant una c\u00f2pia del certificat de mobilitat redu\u00efda a l\u2019email: <a title=\"Enviar un email a info@fundacionmusicforall.org\" href=\"mailto:info@fundacionmusicforall.org\">info@fundacionmusicforall.org<\/a><\/p>\n<p><strong>Mesures en el recinte:<\/strong><\/p>\n<ul>\n<li>Accessos preferents.<\/li>\n<li>Sense barreres arquitect\u00f2niques i Senyalitzaci\u00f3 adequada.<\/li>\n<li>\u00c0rees de descans d&#8217;\u00fas preferent.<\/li>\n<li>Banys adaptats.<\/li>\n<li>Lla\u00e7 de bucle magn\u00e8tic.<\/li>\n<li>Audiodescripci\u00f3 d&#8217;espais a trav\u00e9s de l&#8217;app C\u00f3digos Navilens.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/crancfestival.com\/wp-content\/uploads\/2025\/09\/Guia-accesibilidad-Cranc-Festival-2025.pdf\"><strong>Consulta aqu\u00ed la nostra guia d&#8217;accessibilitat<\/strong><\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_cta title=&#8221;Tens m\u00e9s dubtes?&#8221; module_class=&#8221;promo-large&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#1D1D1B&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Si et queda algun dubte per resoldre pots escriure&#8217;ns a:<br \/><a href=\"mailto:info@crancfestival.com\">info@crancfestival.com<\/a><\/p>\n<p>[\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>FAQsInformaci\u00f3 b\u00e0sica Tots els assistents poden estar subjectes a mostrar les seves pertinences a l\u2019entrada. Pots consultar els horaris a la nostra web o a les nostres xarxes . Aquests poden sofrir modificacions. El Cranc \u00e9s un espai lliure d\u2019agressions masclistes i en contra de qualsevol tipus de discriminaci\u00f3 pel que comptem amb un Punt [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-594","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQs &#8226; Cranc Festival<\/title>\n<meta name=\"description\" content=\"En la nostra p\u00e0gina de FAQs contestem a les preguntes m\u00e9s freq\u00fcents sobre el Cranc Festival de Menorca i Mallorca\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/crancfestival.com\/ca\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs &#8226; 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